Alero Technology is committed to protecting your personal information. This statement explains our practices for this Web site.

We gather personal information that we need to know when you ask us to do something for you. For example, if you ask us to send you a white paper, we need to know and store your e-mail address. We will always ask for your permission and tell you how we're going to use your personal information first. You can always choose not to provide it.

We do not sell or provide your personal information to any third parties. We might share your personal information under the following circumstances:

• We have your consent.

• We are required to share customer information by law, to protect the interests of the company or in the discharge of public duty.

• We need to share your personal information with a business partner in order to provide a service you have requested. Our business partner's use of your information is restricted to the delivery of the service you have requested.

We use current security measures to safeguard your personal information.

• All the personal information you provide us is stored in a secure computing environment protected by secure firewalls to prevent unauthorized access.

• We control access so that only people who need to access the information can access the information. Everyone at Alero Technology is required to adhere to a security agreement.

• To use the Engineer Change Request system, you must use a confidential Alero Technology user Id and password unique to each person.

• When you use secure areas of the site, we use Secure Sockets Layer (SSL) protocol with 128-bit encryption. In other words, all the information sent between your computer and our secure computer environment is encrypted or scrambled to that no one can read it in transit. You can read it and we can read it—no one else. There are two cues to show you that you are using a secure area. First, the Web site address (or URL) will appear as https:// (instead of just http://); the "s" is for "secure." Second, a lock or key indicator appears in the status bar of your Web browser.

• Secure areas of the site also have a time-out feature. If you leave your secure session inactive for some time, the session times-out to prevent unauthorized access.

If you send us an e-mail, we may save it if we think we'll need it to communicate back with you. We never sell or share e-mail addresses.

Remember, e-mail is not a secure way to send personal information because e-mail is not encrypted. Please don't send any personal information to us over e-mail; use our secure forms.

A "cookie" is a small text file that may be created on your PC when you visit a Web site (if your computer accepts cookies). If a cookie exists, it may be read when you return to the site for a subsequent visit.

We use cookies in these situations.

• To assist in the collection of site visit statistics.

• If you fill out a form, for example, to register for an event, we may store a temporary cookie on your PC to keep track of the information while you complete the form. Once you send or cancel the form, we remove the temporary cookie from your PC.

• If we invite you to complete a survey while visiting our site, we store a cookie on your PC to indicate that we have shown you the survey. This cookie will expire after time.

You will still be able to use this Web site if you have cookies disabled but some functionality may not be available.

We may amend this privacy and security statement from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on this Web site.